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Question1: The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.Which two options should an administrator use to meet this requirement?Choose 2 answers
Question2: The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.What should an Administrator add to the dashboard to fulfil the request?
Question3: Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.How should the administrator complete this requirement?
Question4: Cloud Kicks has a custom object named Shoe. The administrator has been asked to ensure that when a relationship is created between Account and Shoe to prevent orphaned shoe records.What should the administrator do to complete this requirement?
Question5: Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.How should the administrator deliver this requirement?
Question6: The administrator at Cloud Kicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers
Question7: A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.Which tool should an administrator use to accomplish this?
Question8: Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference.which two things should the administrator do to display the screen flow?Choose 2 answers
Question9: Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.What should the administrator use to complete this request?
Question10: Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.How should an administrator create the dashboard without changing any sharing setting?
Question11: Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.What should the administrator create to meet this request?
Question12: The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.Which tool should the administrator use to complete this automation?
Question13: Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.Which two users are able to fulfill this request?Choose 2 answers
Question14: The administrator at cloud kicks has been told that users are unable to add repeating tasks in salesforce.Which two solutions the administrator use to ensure users are able to do this?Choose 2 Answers
Question15: An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?
Question16: Universal Containers is trying to improve the user experience when searching for the tight status on a case.The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.How should the administrator improve on the current implementation?
Question17: Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.How should an administrator solve for this issue?
Question18: Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.Which feature should an administrator use to fulfill this request?
Question19: What are two considerations an administrator should keep in mind when working with Salesforce objects?Choose 2 answers
Question20: Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search.What options should the administrator adjust to fully restrict access?
Question21: Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.Which 3 items should the administrator configure to provide appropriate access to the report?Choose 3 answers
Question22: An administrator wants to create a form in Salesforce for users to fill out when they lose a client.Which automation tool supports creating a wizard to accomplish this goal?
Question23: The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.What tool should the administrator use to replace the workflow rules?
Question24: The marketing director at Northern Trail Outfitters has requested that the Budget field is populated in order for the Lead Status field to be marked as qualified.What tool should the administrator use to fulfill this request?
Question25: Which two solutions could an administrator find on the AppExchange to enhance their organization?Choose 2 answers
Question26: administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.What could cause this issue?
Question27: The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.Which two steps should an administrator do to troubleshoot this issue?Choose 2 answers
Question28: Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations.Which two tools should an administrator use to build this solution?Choose 2 answers
Question29: Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.Which three password policies should an administrator configure?Choose 3 answers
Question30: Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team.What should the administrator configure to meet this requirement?
Question31: The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.What should an administrator configure to meet this requirement?
Question32: Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.Which feature meets this requirement?
Question33: Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
Question34: An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.What should the administrator do to meet the deadline without increasing the budget?
Question35: The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account.Which type of page should the administrator create?
Question36: An administrator needs to create a one-to-many relationship between two objects with limited access to child records.What type of field should the administrator use?
Question37: Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?
Question38: Cloud Kicks wants users to only be able to choose Opportunity stage closed won If the Lead source has been selected.How should the administrator accomplish this goal?
Question39: Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.Which automation solution should an administrator use toImplement this request?
Question40: When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.Which automation tool should an administrator use to build this discount calculator screen?
Question41: Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.How should the administrator configure the decision element?
Question42: What are three characteristics of a master-detail relationship?Choose 3 answers
Question43: The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.How should this be accomplished from the campaign keeping the associated campaign member history?
Question44: Which two capabilities are considerations when marking a field as required in Object Manager?Choose 2 answers
Question45: Clod Kicks has the organization wide defaults for Opportunity set to private.which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?Choose 2 answers
Question46: An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.What should the administrator configure to meet this requirement?
Question47: The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.What should the administrator do to identify why the user Is unable to log in?
Question48: Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator use to help the support team?Choose 2 answers
Question49: Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.What should an administrator do to satisfy this requirement?
Question50: AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.What should AWC use to track Contacts?
Question51: Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.Which automation solution should an administrator use to meet this request?
Question52: Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.How Should the administrator share records owned by sales team A with Sales team B?
Question53: Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.How Should the Administrator Address this requirement?
Question54: The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Question55: An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.How should the administrator export this file?
Question56: Support agent at Cloud Kicks are spending too much time finding resources to solve cases.The agents need a more efficient way to find documentation and similar cases from the Case page layout.How should an administrator meet this requirement?
Question57: DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error.What should an administrator review to troubleshoot this request?
Question58: The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.How should an administrator configure the custom object to meet this requirement?
Question59: An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?Choose 2 Answers
Question60: Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards.What could be Causing reps to have inappropriate access to data on dashboards?
Question61: Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.What should an administrator configure to provide these insights?
Question62: An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.What should the administrator do to control Delete access?
Question63: The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.What should the administrator utilize to satisfy the request?
Question64: The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.What tool should the administrator use?
Question65: An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?
Question66: Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.Which three of the standard objects are available to an administrator considering a support use case?Choose 3 answers
Question67: Northern Trail Outfitters wants emails received from customers to generate cases automatically.How should the administrator ensure that the emails are sent to the correct queue?
Question68: Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain.What type of relationship should the administrator make between Shipments and Account?
Question69: Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.What should an administrator do to meet the requirement?
Question70: The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.Which feature must be enabled to ensure the quick action will be displayed as expected?
Question71: A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.How should the administrator set up the Campaign to simplify reporting?
Question72: Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.The VP of Sales requested that this information be accessible on the opportunity and available for reporting.Which two options should the administrator configure to meet these requirements?Choose 2 answers
Question73: Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.Which feature should be used to fulfill this requirement?
Question74: Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.How should the administrator configure this requirement?
Question75: Which three aspects of standard fields should an administrator customize?Choose 3 answers
Question76: The Cloud kicks sales manager wants to boost productivity by providing insights at the start of each day.Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement?Choose 3 Answers.
Question77: Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.Which two options should the administrator recommend to help simplify the process?Choose 2 answers
Question78: Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.Which is an important consideration for path configuration?
Question79: An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.What Should the administrator do to prevent unauthorized access to Salesforce?